Retail is dying because both of lockdown and the natural evolution of retail.
Lockdown has hastened the fact that people are moving to shopping online, and increasingly shops are closing both on the High Street and even in villages and secondary shopping places.
My idea will stop this by taking the power of the Internet to give the shopper the genuine retail experience. It’s simply this:
The retailer or shopworker wears a headset with microphone, and the shop is equipped with web cameras. Both the headset/s and cameras are linked to a website where the customer logs into and converses directly with the shop-person who uses his/her sales ability to describe and sell the product, which is delivered to the customer in the usual way.
This utilises the setup that is already there, and the shopworkers who are already there and just adds the equipment, marrying the best of retail, and the best of online, simply.
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